Job Title: Course Advisor / Sales Person

Location: Hamble, SO31 4RA
Reporting To: Principal
Start Date: Flexible
Employment Type: Employed or Self-Employed (to be agreed)
Salary: Dependant on relevant experience

About Chieftain Training

Chieftain Training is a specialist provider of marine courses including STCW, RYA, and tailored training for leisure and commercial seafarers. With centres in Hamble, Southampton, London, and Helensburgh, we deliver high-impact training to yachting, workboat, and water-sports professionals.

Role Overview

As Course Advisor, your primary responsibility is to close sales by responding quickly and professionally to enquiries via email, phone, and in person. You’ll help potential students find the right course and work alongside the Marketing Rep and Principal to fill course dates and maintain our reputation for high-quality and customer service.

This is a customer-facing, results-driven role based in our Hamble training centre. You’ll need strong communication skills, attention to detail, and the ability to juggle priorities in a small business environment.

Key Responsibilities

Respond to all sales enquiries promptly and professionally, closing sales wherever possible
Guide students and employers to the most suitable training programmes (full training provided)
Coordinate with the Principal and Marketing Rep to target course promotions effectively
Follow up with existing clients interested in additional or repeat training
Manage course bookings and associated administration
Attend occasional boat shows, exhibitions, and industry events
Support the training team and assist with course preparation as required
Support general office administration
(Optional) If already a qualified instructor, you may occasionally teach— but sales comes first

Further Responsibilities

Chieftain Training is a small, dynamic company. As such, all team members contribute across various functions based on their strengths and experience. Additional responsibilities will be assigned based on skillset and business need.

Person Specification

Criteria	Essential	Desirable but Not Essential
Knowledge	Basic marine/boating knowledge	Familiarity with RYA and/or STCW training schemes $
Skills	Strong written communication Good numeracy Organised and detail-focused Confident using CRM and Office software Customer-facing and persuasive Ability to work on own initiative with the minimum of supervision and ability to prioritize tasks	·
Experience	Proven sales experience (phone, email, face-to-face)	Negotiation experience Background in watersports, yachting, superyachts, workboats or MN Worked in a small business environment
Qualifications	Full clean UK driving license & own vehicle GCSE or equivalent in Maths & English	A-Levels or Degree Any RYA/STCW certificates Sales training Customer service training
Personal Qualities	Proactive and self-motivated Team player High level of customer care Flexible and willing to learn

$ Even if you have an extensive background in this area it is inevitable that some re training and development will be required as every centre has a different ethos and range of courses.

In the case of a candidate who is already qualified to instruct, there may be opportunity to instruct occasionally, but Sales comes first!

There is potential for this position to be employed or self-employed

Terms of Employment

Location: Office-based in Hamble (no remote working as face to face customer interaction is required)
Hours: Full-time (5 days per week). Occasional weekend work required (TOIL provided) for exhibitions etc.
Annual Leave: 28 days (including bank holidays). Fixed Christmas shutdown
Training: Several free internal and product related training courses provided
Staff Discount: Family can access discounted course fees
Dress Code: Casual
Benefits: Free parking, tax-efficient perks, pension scheme
Salary: £24K-£30K, dependent on experience

Application- Sales & Course Advisor

Please complete our application form

If you have any questions or would like an informal chat please email Doug at recruitment@chieftain.training